Term and Conditions

Welcome to Active Pedal Shop! These Terms and Conditions govern your use of our website at activecycler.com and all purchases made through our store. By accessing our site or making a purchase, you agree to these terms.

1. Our Customers

Active Pedal Shop serves cycling enthusiasts and action sports participants worldwide (excluding certain Asian and remote regions). Our products are designed for:

• Cyclists seeking quality bike components and accessories
• Action sports participants needing durable camera equipment
• Outdoor adventurers looking for reliable gear

2. Website Use

User Responsibilities

• You must be at least 18 years old or have parental consent to make purchases
• Provide accurate and current information when creating an account or placing orders
• Do not misuse our site for unlawful purposes or attempt to compromise its security

Intellectual Property

All content on our website, including product descriptions, images, and logos, is the property of Active Pedal Shop and protected by copyright laws. Unauthorized use is prohibited.

3. Products & Services

Product Descriptions

We strive for accuracy in describing our:

• Action cameras and mounts
• Bike components (brakes, derailleurs, pedals, etc.)
• Cycling accessories (lights, helmets, pumps, tools)

Colors may vary slightly due to monitor settings. Contact us if you have specific questions before purchasing.

Product Availability

All items are subject to availability. If an item becomes unavailable after your order, we’ll notify you promptly.

4. Orders & Payments

Order Process

1. Add items to your cart
2. Proceed to checkout
3. Review your order details
4. Complete payment
5. Receive order confirmation via email

Accepted Payment Methods

• Visa
• MasterCard
• JCB
• PayPal

Pricing & Taxes

All prices are in USD. International customers may be responsible for:

• Customs duties
• Import taxes
• Other fees imposed by your country

5. Shipping Policy

Processing Time

Orders are typically processed within 1-2 business days (excluding weekends/holidays).

Shipping Options

International Shipping

We ship worldwide except certain Asian and remote regions. Delivery estimates may vary due to:

• Customs processing
• Local postal services
• Unforeseen circumstances

6. Returns & Refunds

Return Policy

We accept returns within 15 days of receipt if items are:

• Unused
• In original packaging
• With all tags and protective covers intact

Non-Returnable Items

• Bike helmets (after tag/liner removal)
• Opened bike multi-tools
• Used bike floor pumps
• Items marked “Final Sale”

Return Process

1. Contact us at [email protected] for Return Authorization
2. Ship items to our address in Moore, Oklahoma
3. Include RMA number and order confirmation

Refunds

• Processed within 3-5 business days after we receive returns
• Issued to original payment method
• Original shipping fees non-refundable (unless our error)

7. Warranty & Liability

Product Warranty

Manufacturer warranties apply where applicable. Contact us for warranty claims.

Limitation of Liability

Active Pedal Shop is not liable for:

• Incorrect product use
• Modifications to products
• Consequential damages from product use
• Lost return packages

8. Privacy & Data Protection

We protect your personal information according to our Privacy Policy. We never sell your data to third parties.

9. Dispute Resolution

Any disputes will be resolved through good faith negotiations. If unresolved, disputes will be settled in Oklahoma courts.

10. Changes to Terms

We may update these terms periodically. Continued use of our site constitutes acceptance of changes.

Contact Us

For questions about these Terms:

Active Pedal Shop
720 Southwest 2nd Street
Moore, OK 73160 USA
Email: [email protected]